Business Travel in the United States

This report examines current travel trends, the impact of a pivotal two years in setting a new trajectory for business travel, and evolving corporate philosophies.

It also looks at the influences of organisations including Twitter and Slack, which were among the first to institute remote workplace policies, and others like Microsoft and Google which followed up with hybrid, flexible policies, on mainstream business travel patterns.

While corporate travel is fast recovering, prices continue to rise. And while extended stay accommodation can help businesses lower costs, the US corporate market is still highly fragmented, with a mix of large national providers and small, local operators. As a result it’s an uneven playing field with persisting connectivity challenges.

What you will find inside:

Find out how remote work is driving new types of business travel.
Why the United States is such a unique market.
Learn about new approaches to relocations that today fuels business travel.
Other major influencing trends, including Global demographics points towards uptick in travellers from APAC; Accommodation preferences shift in parallel with changing travel trends; and a balanced perspective ingrained into company culture.
Explore how favourable economic conditions in 2022-2023 lifted the baseline of expectations in business travel and what it means for managed accommodation in the business travel sector.

3 Trends to track

A shift toward non-traditional accommodation: One of the most notable trends is the growing preference for non-traditional lodging options over conventional hotels. Apartments and serviced residences are increasingly popular among business travellers seeking more homely comforts, space, and amenities conducive to longer stays.
Increased focus on cost management: With the economic fluctuations post-pandemic, cost management is more important than ever. North America saw the highest growth in hotel ADRs of any region in 2022, rising 33.8% YoY to $174, according to GBTA’s 2024 Global Business Travel Forecast. Occupancy in the region was expected to grow slower in the second half of 2023 and 2024 due to economic concerns, with ADRs forecast to rise 4% to $181 in 2023
Personalisation Expected: There is a growing trend towards customised and personalised accommodation experiences. Corporate travellers are looking for stays tailored to their preferences and needs, including everything from the choice of location to specific on-site amenities. Personalisation also extends to management style, with companies like AltoVita offering bespoke solutions to cater to the unique requirements of different organisations

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